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Important Reminder
We provide personal customers with "Security Device" as the two-factor authentication tool. You can choose to log into Internet Banking Service using "Security Device" through "Setting > Security Setting > Login Setting" for security enhancement. For details of "Security Device", please click here.

From now onwards, Personal Internet Banking customers are required to use two-factor authentication for identity verification when conducting designated investment transactions through Internet or Mobile Banking. Besides, in order to ensure continued transactions, agreement to receive specified transaction notification is required. Please update your email address and mobile number by downloading and returning the form to any of our branches with applicable sections filled. You may also apply for the security device and update your personal data at our branches. Know more!
Phone Banking customers can trade through the Investment Hotline (852) 2850 1068 or the Automated Stock Trading Service (852) 2655 2869 during trading hours.

Please refer to the following information from the Hong Kong Association of Banks relating to internet banking security and two factor authentication.
Internet Banking - Protect your money with TWO-FACTOR
Online Security

Security Information How to protect your online transactions? Please click here.
First Time Login or Registration

You may register Internet Banking service using your savings/current account, credit card account, Internet/Phone Banking account, Telephone Investment service account.
Register and Activate

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Customer Service Hotline:
(852) 2622 2633